Appifire Installation & Setup Checklist for Shopify Stores

You will finish install, sync, widget, order-status, and billing checks so Appifire AI Chat is safe to show shoppers.

Use this checklist after install when you want to go live without common setup mistakes.

What you need first

• Appifire AI Chat installed from Shopify
• Admin access to approve scopes and open the app
• Ability to open the live theme or a theme preview
• At least one known product SKU and (if you use order chat) one real order number

Checklist steps

1) Confirm install and access

• Open Appifire AI Chat in Shopify admin once after install so onboarding can finish.
• Check that required scopes are approved.
• Approve theme access.
• Approve order-read access if you want order-status answers in chat.

Failure case: Order chat fails later with “not found” or empty status. Fix scopes first, then retest with #1001.

2) Check that product sync started

Appifire starts a full product sync after auth. Products are saved, then split into knowledge chunks for answers.

Check:

• Core products show in your app data
• Variants, pricing, SKU, and inventory details are present
• A recent product edit in Shopify shows up after webhook update (or after a short wait)

Failure case: Answers mention old prices or missing sizes. Re-check the product in Shopify, wait for sync, then ask again from the storefront.

3) Set storefront widget basics

In Settings, set these before launch:

• Widget title
• Welcome message
• Brand color
• Bubble position (left or right)
• Widget enabled toggle (on)

You can hide the widget with the visibility toggle. You do not need to uninstall to turn chat off.

4) Test storefront behavior end to end

On the theme you will publish:

1. Open the chat bubble.
2. Check welcome text and branding.
3. Ask a product question for a known item.
4. Check that the reply matches Shopify data.
5. If you use order status, ask with #1001 or order: 1001.

Failure case: Bubble missing on one theme but visible on another. The active theme or theme code is blocking the extension. See the troubleshooting playbook.

5) Add day-to-day guardrails

Before traffic rises:

• Set low-balance or usage alert preferences if your team uses them
• Decide where unresolved chats should go (email or support inbox)
• Open Billing so the team can see Free usage (500 AI replies every month) or Pro credit balance

What success looks like

• Widget visible on the theme you will publish
• Product answers correct on real SKUs
• Order-status path tested if you use it
• Billing page open and understood by support
• Handoff path written down for refunds and disputes (human channel)

Why this checklist matters

Shortcut	Risk	What this checklist protects
Install without product tests	Wrong answers on day one	Known-SKU product checks
Skip order-access checks	Order chat fails quietly	Order-read + real order number tests
Leave widget mis-branded	Shoppers ignore chat	Title, welcome, color, position
No billing visibility	Surprise reply blocks	Usage and credit awareness for the team

Limits and non-goals

• Finishing the checklist does not fix empty product descriptions
• Order chat still needs scopes and a usable order number
• Theme conflicts can still hide the widget; use the troubleshooting playbook
• Free plan includes 500 AI replies every month. Pro is $20/month. Check pack details on pricing or in-app Billing when needed.

Related guides

• Getting Started with Appifire AI Chat
• Improve Product and Order Answers
• Billing and Credits Explained
• Technical Troubleshooting Playbook

Next action

Work the five blocks in order. Do not skip product and order tests. Launch only when the success list above is true.

Last verified: 2026-08-08 · Product reviewer: Appifire