Appifire Guides

When to use Appifire Update everything vs Update products, categories, stock, or articles: decision rules, loading states, Needs attention badges, and retry.

How Appifire syncs products, categories, stock, and articles in Data Sync, how Knowledge Hub fits, why orders are live lookup, and how to keep chat current.

Monitor Appifire usage on Billing & Usage: Free replies remaining, Pro credit balance, last-30-day cost, AI replies this month, and when to top up.

What happens when Appifire Free replies or Pro credits run out: chat blocks, Billing checks, upgrade, buy credits, and UTC reset timing.

Learn what counts as an Appifire AI reply on Free and Pro: one assistant message per shopper turn, what does not count, and where to check usage.

How Appifire product cards work on the storefront: up to 6 cards, View Product, Get More Info focus, exact titles, and what merchants should test.

Set up Appifire Knowledge Hub: get content from your website, edit policies and FAQ Q&A, save into chat knowledge, sanitize junk lines, and test answers.

Teach Appifire AI Chat your shipping, returns, and store policies in Knowledge Hub: what to write, how to save FAQ/website knowledge, and how to test without auto-approving refunds.

Fix a missing Appifire chat bubble on Shopify: visibility toggle, Appearance, theme embed, wrong theme, cache, mobile, blockers, and when to escalate.

How Appifire answers “where is my order?” with live Shopify lookup, order-number capture, tracking when available, and safe not-found handling.

See which Shopify product fields Appifire syncs, how published catalog text becomes chat answers, and how product cards and PDP context work.

Customize the Appifire chat widget: chatbot name, welcome message, avatar, theme color, launcher, bubble position, reply delay, and storefront visibility.

Understand free usage limits, paid subscription behavior, wallet credits, and top-up rules in Appifire AI Chat.

A practical setup checklist for installing Appifire AI Chat, syncing products, and confirming storefront widget behavior.

A practical troubleshooting flow for widget visibility, sync delays, API errors, and monthly usage reset concerns.

Improve support quality by tuning product sync freshness, order lookup flow, and prompt context in Appifire AI Chat.

Install Appifire AI Chat, sync your catalog, and start answering customer product and order questions in minutes.

Appifire pricing explained: Free plan at $0 with 500 AI replies/month, Pro at $20/month with monthly AI credits, plus optional credit top-ups.